Frequently
Asked
Questions
Will I need to purchase additional materials?
No. Our online courses provide all of the necessary materials for you to work through at your own pace.
Is there a time limit for completing the final assessment?
No. The final assessment is a marketing template you fill in relating to your own specific school plans.​
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You will not receive your certificate until the submission has been received, but there is no time limit for completion.
But I do not currently work for a school?
No problem. You can choose any school website you wish, and assess their current digital marketing strengths and weaknesses.
I am new to marketing and communications, will I be able to follow the course?
Yes. Prior knowledge of marketing and communications is not required.
This course is designed for the practical application of marketing theories to schools and does not require prior qualifications to follow.
What if my submission fails?
In the event your final score is 49% or lower you will receive feedback from one of our advisors regarding the required changes to attain a PASS (50% or above). You will then be allowed to resubmit your plan.
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If your re-resubmission also scores 49% or lower you will have to purchase the course again and re-start from the beginning.
Is my final score printed on the certificate?
The final certificate will simply state that you have PASSED the course. An additional transcript will be provided that contains the specific score out of 100%.
If I wish for a higher score can I resubmit?
If your final submission receives a score of 50% or higher you can request feedback and resubmit one time to attain a higher score on your transcript.
What are the optional sections in the marketing plan?
The numbered sections (in total, 24) are compulsory for the successful completion of your Marketing Plan. If you complete all of the compulsory sections, you can pass the course, but you will receive a final score of no more than 75%. To achieve a score of more than 75%, you must also complete the optional sections of the Marketing Plan.
Can I have a refund if the course is not what I was looking for?
As long as you do not work beyond the first unit of the course, you can have a full refund.
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If you access the second unit you will no longer be entitled to a refund.
I have further questions that are not answered here.
You can make any further enquiries to our team here:​​
